Contact Information
If you experience any issues using the app or have questions about your attendance records, please contact our support team:
- Email: support@banjarmasinkota.go.id
- Phone: +62 877 1599 6555
- Office Hours: Monday – Friday, 08:00 – 16:00 WITA
- Address: Dinas Komunikasi dan Informatika, Pemerintah Kota Banjarmasin, Indonesia
Frequently Asked Questions (FAQ)
1. How do I log in?
Employees can log in using their official employee credentials provided by the HR department.
2. What if I forget my password?
Please contact your HR administrator or IT support to reset your account credentials.
3. Why is my location not detected correctly?
Make sure your device’s GPS and internet connection are enabled, and that you have granted the app
permission to access your location.
4. Can I use this app outside the office?
Attendance can only be recorded within authorized office locations as defined by the system.
About This App
The Presensi ASN Banjarmasin app is an internal attendance tracking tool designed exclusively for government employees of the Banjarmasin City Government. It helps improve transparency and efficiency in employee attendance management through location-based check-in and check-out features.